This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from blwceramics.studio (the “Website”).

PERSONAL INFORMATION WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

“Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Website.

Additionally when you make a purchase through the Website, we collect certain information from you, including your name, email address, billing address, shipping address, payment information (including partial credit card numbers, email address, and phone number). We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you

• Screen our orders for potential risk or fraud; and

• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We process your payments via Paypal to keep your personal financial information secure. We do not store your private financial details when you purchase through the Website.

You can read more about Paypal’s Privacy Policy here >> https://www.paypal.com/en/webapps/mpp/ua/privacy-full

 

We will use Google Analytics to help us understand how our customers use the Website.

You can read more about how Google uses your Personal Information here >> https://www.google.com/intl/en/policies/privacy/. You can also choose to opt-out of Google Analytics here >> https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with marketing communications we believe may be of interest to you. We store our mailing list with WIX and you can opt out of this at anytime by unsubscribing via the link in any mailing list communication, or contacting us directly hello@blwceramics.studio

MARKETING & ADVERTISING

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When you communicate with us on the Website using the live chat, contact form, email or via a purchase we will use your Personal Information to contact you directly.

If you have only supplied your details to us for purchase reasons, communications will always be about your orders. From time to time we may email you about offers we believe to be of legitimate interest to you. You can unsubscribe at any time using the button on the email communication of contacting us directly hello@blwceramics.studio

If you have subscribed to the Website, entered your details via the contact form or engaged in live chat we collect your name and email address and will from time to time email you to update you about our products, services, changes to the Website or share offers with you we believe to be of legitimate interest. You can unsubscribe at any time using the button on the email communication of contacting us directly hello@blwceramics.studio

We do not yet use advertising on external social media or search engines to target our Website visitors or potential customer. We may do this in future and will update this policy to reflect the channels we are using to re-target customers. For information, here is the short list of potential advertisers and their Privacy and Ad Policies.

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FACEBOOK https://www.facebook.com/settings/?tab=ads
GOOGLE https://www.google.com/settings/ads/anonymous
INSTAGRAM https://help.instagram.com/155833707900388


YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via email hello@blwceramics.studio

You can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here >> http://optout.aboutads.info/

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@blwceramics.studio